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The 20-second elevator pitch
"We provide internet connectivity solutions to small businesses and large enterprises. Our focus is on providing an unparalleled level of support and reliability to our customers, ensuring their satisfaction and a lasting relationship for years to come."
If there was any time left over (maybe this is a long lift ride) we might throw in that we've been doing this since 2002, and even expand on the range of solutions that we offer (which would be IP transit, P2P ethernet and leased lines).
Spot the difference...
And? All the usual boxes have been ticked, but what's different about us — why should you entrust your success to my company?
Andy Harding, Managing Director
1. Customer connections.
Not everybody we work with has spent years immersed deep within the intricate world of connectivity and networking. If you don't know your leased lines from your P2P ethernet, don't worry — we'll side-step the jargon and take the time to help you to understand exactly what you need and why you might need it.
On the other hand, many of our customers know exactly what they need, and we're equally well equipped to dive in at the geek end for an in-depth chat about Q-in-Q tunneling and VLAN translation.
2. Personal connections.
Frustrating phone menu navigation when all you want is a real person to speak with. Endless phone queues and "your call is important to us" recorded messages...
Or... stress-free, direct connections with competent people that are qualified to help you there and then.
We think our no nonsense, personal service is one of our greatest strengths — we've built our reputation on it.
So when you call us, you'll have the reassurance of a familiar voice, along with the confidence that your query will be dealt with in a timely matter without it being lost "somewhere in the system".
3. We'll listen, we'll understand...
We'll take the time to listen to your unique business issue, and work with you to identify exactly what we can offer to solve it (making sure nothing is lost in translation, of course).
Once we've reached that mutual understanding, you can sit back, safe in the knowledge that we'll deliver a solution tailored to you, that offers the best value for money available.
Time and again, this approach has helped us to grow valuable, long-standing relationships that everybody can have confidence in.
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