Freephone: 0800 2888 680

The small print

Privacy Policy (last updated: 2nd January 2013)

Internet Connections Ltd (registered number 4584095) — whose registered office is at The Chapel, Villa Road, Cheddleton, Staffordshire, ST13 7EA — knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy.

By visiting www.inetc.co.uk you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Internet Connections Ltd. Internet Connections Ltd believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.

Some of the Personal Data we hold about you may be 'sensitive personal data' within the meaning of the Data Protection Act 1998, for example, information about your health or ethnic origin.

Collecting Information

We may collect Personal Data about you from a number of sources, including the following:

Using Your Personal Information

Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit and debit card payments and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.

Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

In connection with any transaction which we enter into with you:

Protecting Information

We have strict security measures to protect Personal Data.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

The internet

If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.

Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.

Links

The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or 'serve') the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about internet advertising companies (also called 'ad networks' or 'network advertisers'), including information about how to opt-out of their information collection.

We exclude all liability for loss that you may incur when using these third party websites.

Further Information

If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, Internet Connections Ltd, Lower Washford Mill, Mill Street, Buglawton, CW12 2AD, or email us at noc@inetc.co.uk.

We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at noc@inetc.co.uk. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

If you would like access to the Personal Data that we hold about you, you can do this by emailing us at noc@inetc.co.uk or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at noc@inetc.co.uk or write to us at the address above to update your Personal Data.

Cookies

We use cookies to help us to understand how you use our website (and hopefully!) find the information and services you're looking for.

If you didn't already know, a cookie is small text file which is stored on your computer when you visit our website; the cookies we use cannot harm your computer, and they don't store personal or sensitive information.

Cookies aren't necessary for you to view our website in all its glory — if you'd like to, you can disable cookies by editing the settings of your browser. Typically, cookies can be managed via the privacy or content sections of your browser settings — aboutcookies.org have provided useful guides on cookie management (among other cookie-related information).

In addition, we use the "Remarketing with Google Analytics" service (Display Advertising) which shows our advertisements online. This means that third-party vendors (including Google) show our ads on sites across the Internet. Along with third-party vendors, we use first-party cookies (sych as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on your previous visits to our website.

You can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager. You may also be interested in the Google Analytics opt-out browser add-on

We've included the cookies that we use on our website below, along with a bit of information about what each one does.

Cookie name What we use it for
_utma, _utmb, _utmc, _utmz These cookies allow Google Analytics to give us useful information about our website traffic such as visitor numbers, our most popular pages, and the keywords that have been used to find us.

You can read more about Google's related privacy policy here (see "Google Analytics Cookies").

Telephone  0800 2888 680

Email  

Twitter  @icl2002

GooglePlus  Google+

LinkedIn  LinkedIn

Valid HTML 4.01 Transitional